Refund policy
Return and Refund Policy
At ShopHuff88, we want you to be happy with your purchase. If something isn't right, please review the guidance below and contact us so we can help.
Returns
You may request a return within 30 days of delivery. To be eligible, your item must be unused, unworn (if applicable), in its original condition, and returned with any original packaging, tags, and accessories. This applies to our apparel, bags, home decor, and drinkware accessories, including seasonal items. Proof of purchase is required.
Before sending an item back, contact us using the contact details provided on our storefront or in your order correspondence. Please include your order number and the reason for your return. We will provide return instructions and the return address. Returns sent without first contacting us may not be accepted. Please do not send returns to the address printed on a shipping label unless we confirm that address.
Damaged, defective, or incorrect items
Please inspect your order when it arrives. If an item is damaged, defective, or not what you ordered, contact us as soon as possible with your order number and photos where helpful. We will review the issue and arrange an appropriate replacement, return, or refund. We will cover reasonable return shipping for an error on our part or a defective item, where a return is needed.
Return shipping
For a change-of-mind return, you are responsible for return shipping costs. We recommend using a tracked shipping service, as we cannot confirm receipt of a return that does not reach us. Original shipping charges are not refundable unless we made an error or applicable law requires otherwise. Do not return an item until we have provided instructions.
Refunds
Once your return arrives and is inspected, we will let you know whether your refund is approved. Approved refunds will be issued to the original payment method within 10 business days after approval. Your bank or card provider may take additional time to post the refund. If more than 15 business days have passed since we approved your refund, please contact us.
Exchanges
If you need a different size, color, or style, contact us first. Exchanges depend on availability. If a direct exchange is not possible, you may return an eligible item and place a new order.
Your legal rights
Nothing in this policy limits rights you may have under applicable consumer protection law. If local law provides additional cancellation or return rights, those rights apply.